Operations Manager Kansas City

Operations Manager

Full Time • Kansas City
Responsive recruiter
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
PIRTEK KCMO, is part of PIRTEK USA, the nation’s leading provider for on-site hydraulic and industrial hose replacement and is hiring for the position of Operations Manager.

Job Description:
The Operations Manager will report to the company owner, assist in hiring Mobile Field Mechanics (MSST's), oversee, support, and dispatch Mobile Field Mechanics (MSST's) when and where they are needed and perform field work on a fill-in basis to ensure customers get the high standard of service delivered by PIRTEK. The role includes the opportunity to help drive revenue growth through sales activities and customer development.

A PIRTEK Service & Supply Center is a dynamic and fast-paced environment. This position gives the opportunity to work closely and communicate with all team members and drive the growth of the business. Playing a pivotal role in customer service and problem-solving, the Operations Manager ensures customers receive the highest quality and timely responses for service needs to get their equipment back up and running.

Responsibilities:
  • Primary customer contact for counter sales and walk-in sales
  • Coordinate, dispatch and support Mobile Field Mechanics (MSST's) 
  • Oversee ERP platforms to track/manage materials, inventory, and company-vehicle maintenance program
  • Establish and grow counter sale revenues
Qualifications:
  • Experience in a Supervisory Role
  • Experience working with ERP system(s)
  • Strong Computer Skills
  • Mechanically Inclined
  • Good Communication Skills
Benefits:
Competitive pay 
  • Incentive pay based on attaining sales volume targets
  • Certified training
Compensation: $60,000.00 - $65,000.00 per year




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIRTEK Corporate.

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Company Values:

Environment & Safety
Our highest priority is the safety of our staff & customers.
Respect
Treating our staff & customers as we would wish to be treated.
Honesty & Integrity
To operate with honesty & integrity in all our business dealings.
Accessibility & Response
Prompt service & ongoing communication guaranteed.
Customer Service
Superior customer service, communication & reliability.
Products
Consistently improving products & services, adding value for our clients.
Knowledge
Continually providing knowledge & innovative solutions to our clients.
Image & Presentation
Uphold professionalism & be a proud ambassador of a global organization.